Privacy Policy

Last updated: July 17, 2026

This Privacy Policy explains how DUKU SOLUTIONS, LLC ("we", "us", or "our") handles information when you play Cosmic Reels World (the "Game"), a free-to-play social casino app offered for entertainment only. By playing the Game, you agree to the practices described here.

The Game does not offer real-money gambling. Coins, chips, jackpots, and prizes shown in the Game have no monetary value and cannot be exchanged for real money or real-world goods.

1. Information We Collect

Gameplay data — level, coin balance, spins, achievements, and in-game preferences.
Device information — device model, operating system, language, and a non-permanent device identifier used to save your progress.
Support information — the email address and any details you provide when you contact us.
Analytics — anonymous, aggregated usage such as sessions and feature interactions to help us improve the Game.

2. How We Use Information

To run, save, and synchronize your game progress.
To operate, maintain, and improve gameplay, balance, and stability.
To respond to support requests and communicate about the Game.
To detect, prevent, and address technical issues, fraud, or abuse.

3. Sharing of Information

We do not sell your personal information. We may share limited information with service providers (such as cloud hosting and analytics) that process it on our behalf, or where required by law.

4. Children's Privacy

Cosmic Reels World is intended for adults (21+) and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us.

5. Data Retention & Security

We keep game data for as long as needed to provide the Game and apply reasonable technical and organizational measures to protect it. No method of transmission or storage is completely secure.

6. Your Choices

You may reset progress, adjust device permissions, or request deletion of associated data by contacting us. Depending on your region, you may have additional rights over your personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, within the Game.

8. Contact

Questions about this policy? Email us at alexanderr@dukusolutions.cyou.